Excess Baggage, one of the world’s leading baggage shipping companies, has announced the launch of a number of new services at airports across the country.
The specialist shipping firm currently provides services at many of the UK’s major airports such as Heathrow and Gatwick, along with large shopping centres such as Westfield Shopping Centre and major train stations owned by Network Rail and Southern Rail.
In a bid to make better use of the company’s highly trained staff, Excess Baggage has begun offering a range of concierge services at airport arrival and departure locations. In arrivals, customers can now come to Excess Baggage to organise hotel reservations, flower deliveries and tour and taxi bookings. Mobile telephones and SIM cards are now available for purchase from Excess Baggage shops, and staff also offer a duty free shop and ship service
A range of new services have also been made available in departures, including lounge access and information desk services. A range of duty-free options have also been designed, such as online purchasing and duty free fulfilment.
The company currently offers a wide variety of concierge services including luggage storage, domestic and international luggage delivery, lost and found stations and more. Excess Baggage also has its own line of retail outlets selling travel accessories and goods in airport arrival and departure lounges all over the country.
David Elliott, chairman of Excess Baggage, said: “We are very excited about the additional services that we have recently rolled out and are certain that current and prospective clients will find them incredibly useful.
“We are also confident that all of these services will help airports to boost revenue from duty free sales.”
All of the services that Excess Baggage has developed will be available to customers either online or direct from the airport. Any products that are bought through Excess Baggage’s shop and collect service can either be picked up from a convenient location within the airport, or delivered to the airport lounge or any other location in the EU. By offering these services they plan to make shipping to Australia or luggage shipping to any worldwide destination becomes a more convenient task.