All parcel couriers are the same are they not? We all come along and collect your parcels once you’ve booked your collection with us do we not?
Well here at Worldwide Parcel Services we like to think that we are a little different to your normal parcel courier. Firstly recognising that most of our customers are now online and regularly use the Internet during the day, then we’ve put our parcel collection ordering system online as well.
This means you can still phone us up like a normal parcel courier to book a collection if you want to, and we will be happy to take your call, but we also do not want you get frustrated if you are on hold waiting to speak to one of our operators. So our new online system is designed to let you book your parcel collection as fast as possible, with no annoying wait, and no annoying music whilst on hold!
At Worldwide Parcel Services we designed our online ordering system with the customer in mind, we feel when ordering online that you need to know the price instantly for shipping your goods, so if you know the size of your parcel and its weight then that’s just what we give you – a quote, instantly. No more hunting round for a volumetric conversion chart to work out what you think we are going to charge you, it’s all worked out for you with you barely lifting a finger.
Also we recognised that many of our customers were phoning up from busy, noisy environments and that under such circumstances it’s easy for one of us to get the address details wrong, so by being able to type in the addressee’s delivery details you know that we’ve been given exactly the right address to ship your parcel to.
Ordering online also means that we can send you a confirmation of your delivery time and collection, as well as confirming the pickup point and destination, this is not a service you get with many couriers if you only order by telephone.
Also with many courier services that only take bookings by phone you can only book a parcel when they are open. With our online system you book a collection 24 hours a day, 7 days a week, even when we’re fast asleep. This means if you’re running late and our switchboards closed for the today, you can still safely book a collection for the next day, and we’ll be on the case first thing the next morning.
Worldwide Parcel Services offer a truly online service with great free added benefits such as online parcel tracking, allowing you to see where your parcel is at any time of day or night. The beauty of our system is that as long as you have your tracking number with you, you can check where it is from anywhere in the World that you can get Internet access, including your Smartphone.