Provide rapid parcel delivery options and reap the benefits, says Parcel2Go

Businesses should look to offer customers a wide range of rapid delivery options if they want to maximise sales opportunities, according to online parcel delivery specialist Parcel2Go.

The Bolton-based company has advised online retailers of all sizes to ensure that they have a variety of solutions available, including next-day, 48-hour, Saturday morning and overseas delivery options. Customers who receive their goods quickly are more likely to leave a positive review of their experience, and new research has shown just how important positive feedback is to UK businesses.

Parcel2Go marketing director Richard Mercer said research carried out by social commerce firm Reevoo had highlighted how much online shoppers value reviews from other customers, and therefore the importance businesses should place on boosting service levels.

He said: “Managing customer orders quickly and efficiently once they have been submitted is critical to the smooth running of any retail company, and research has shown the value that shoppers place on having access to cheap and fast delivery services. It’s common sense that they want to receive their items as soon as possible.

“Companies should capitalise on this and make sure that delivery options from the leading firms that people will recognise and trust, such as Parcelforce and FedEx, are easily accessible through the site at the point of sale. If customers receive their products quickly and in top condition, then of course they’re more likely to leave a positive review of their experience.”

Reevoo’s survey found that 88 per cent of the 1,000 customers it questioned said they either “sometimes” or “always” consulted reviews before heading to the checkout.

As well as offering domestic and international freight delivery options from the UK’s top couriers, Parcel2Go also provides customers with a parcel tracking facility, so consignments can be monitored no matter where they are in the world.

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Parcel2Go Wishes Nightline A Happy 20th Birthday

The team at Bolton-based parcel delivery specialist Parcel2Go has sent its best wishes to Irish-owned courier firm Nightline, as the company celebrates its 20th year in business.

The Dublin-based firm is Ireland’s largest independent courier company, handling millions of packages every single year. A range of its services are available through Parcel2Go and can be easily booked through the internet. Deliveries can be arranged between addresses in the Republic of Ireland and from there to locations in Northern Ireland, Great Britain and countries around the world.

According to a report by Post & Parcel, Ireland’s deputy Prime Minister Eamon Gilmore, who recently visited Nightline’s headquarters in Dublin, said: “Nightline is an excellent example of an innovative Irish company that is enjoying success despite the current downturn.

“Twenty years in business is a significant milestone and it is clear that the company has been built on a solid foundation of innovation, commitment and hard work.”

Parcel2Go’s marketing director Richard Mercer added his congratulations.

He said: “We are proud to be able to offer our customers a wide range of parcel delivery options with world courier firms, including the reliable collection and delivery services from Nightline, which are used by a huge variety of individuals and businesses.

“We’d like to congratulate everyone at Nightline on their achievements and wish them well as the company continues to grow in Ireland, the UK and across the world.”

Nightline is preparing to launch its latest initiative – parcel motels – next month. The move will see automated parcel collection facilities built across the country, offering even more flexible parcel delivery and collection services to customers.

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Don’t Get Caught Out When Sending Parcels To The Relies Down Under, Says Parcel2Go

Online parcel delivery specialist Parcel2Go has reminded anyone planning on sending parcels to relatives or friends living in Australia that shipping goods with a reliable courier company is essential if they want to ensure their package will arrive in one piece.

Australia and New Zealand have become massively popular as destinations to relocate to with Brits of all ages. A survey conducted by research firm YouGov last month found that Australia was the number one destination for Brits considering a move abroad, with the United States and Canada taking second and third place respectively. More than two-fifths (42 per cent) of the 1,650 UK adults polled said they would “seriously consider” leaving Britain, while 6 per cent of respondents said they were actively making plans to leave the country.

With an increasing number of people looking to stay in contact with friends and relatives outside the UK, Parcel2Go’s marketing director Richard Mercer has highlighted the importance of using a reliable courier when shipping abroad, and also checking that parcels are safely and securely wrapped before they’re sent off.

He said: “With the UK officially back in recession and what seems like more tough times ahead for people in the UK, it is no surprise that the prospect of a move Down Under seems particularly appealing. We just want to remind people that know someone who has taken the plunge and relocated, to take every care to ensure their overseas packages get to Australia safe and sound.

“Using one of the cheap international delivery services available through Parcel2Go makes sense for anyone looking for speed, reliability and value for money. People must also do everything they can to wrap their packages properly and prepare them for a journey of 10,000 miles or so.”

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Parcel2Go Says Firms Should Make The Most Of Growing Online Spend

With people in the UK spending more money online than ever before, companies need to make sure that they have a suitable digital presence to be able to market their goods and services effectively, according to Britain’s largest online parcel delivery service.

Parcel2Go helps online companies of all shapes and sizes to deliver customers’ orders to addresses across the UK, and around the world, every day. And according to research carried out by payment services firm WorldPay, the average British consumer now spends a quarter of their disposable income with online retailers.

Parcel2Go has seen the effects that increasing consumer confidence and the ease with which people can now buy online have had on parcel delivery volumes. The company’s marketing director Richard Mercer said firms must ensure they have suitable parcel delivery systems set up in order to capitalise on the increase in online spend.

He said: “Having a website that is easy to find and intuitive to use is vital if businesses want to draw in customers in the first place. Having a smooth and simple delivery process for when an order has been placed is then vital if they want to keep those customers.

“It has never been more important to have a fast and efficient domestic and international parcel delivery offer. WorldPay’s research is evidence of how much consumers have come to rely on the internet when it comes to purchasing goods and services, and Parcel2Go’s experience is that customers now expect to receive their goods quickly and in perfect condition.

“Hiring the services of a professional world courier to handle deliveries is now critical.”

Parcel2Go assists businesses in organising deliveries to countries across the world, from Spain to Singapore, with the help of some of the industry’s leading courier companies, including City Link, Parcelforce, FedEx and UPS.

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Parcel2Go calls on consumers to support British businesses

One of the leading online parcel delivery firms, Parcel2Go, has called on consumers to help get the country’s economy back on track by supporting British businesses.

The Office for National Statistics announced last week that the UK economy had gone back into recession, leading to calls for people to be more patriotic when they are making purchases. Parcel2Go has added its voice to the campaign and encouraged shoppers to do what they can to help support British firms.

Richard Mercer, marketing director at Bolton-based Parcel2Go, said: “It’s more important than ever that we buy products made in Britain and support British businesses. The internet has made it simple to purchase products from all over the UK, and if companies use the services of reliable courier firms then items can be with consumers extremely quickly.

“As has been said by other retail industry commentators, UK firms also need to make sure that they are promoting themselves and their products properly and ensuring potential customers know if their goods are made in Britain.”

With the London 2012 Olympics and the Queen’s Diamond Jubilee celebrations both falling within a short space of time, businesses have been advised to do everything possible to make the most of the patriotic mood sweeping across the UK.

Parcel2Go works with a huge variety of British businesses to organise delivery of their products to addresses all over the UK on a daily basis. The company helps individuals and British businesses to deliver more than two million domestic and international parcel consignments every year with the assistance of industry-leading couriers including Parcelforce and City Link.

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Emirates SkyCargo Voted Cargo Airline of the Year

Emirates SkyCargo, the Dubai-based air freight division of Emirates, has been voted Cargo Airline of the Year and – for the 24th consecutive year – it was also named Best Middle East Cargo Airline.

The carrier, which was also named Best African Cargo Airline, received the accolades at the prestigious Cargo Airline of the Year 2012 awards held at London’s Lancaster Hotel.

Ram Menen, Emirates’ Divisional Senior Vice President Cargo, attended the awards ceremony and later said: “These awards are voted for by our industry and their recognition of the continued success of Emirates SkyCargo is a great honour.”

Emirates SkyCargo received the awards at a time of continuing growth. A fourth Boeing 777F joined its fleet earlier in 2012, taking its dedicated fleet to eight aircraft, with a further nine Boeing 777Fs on order.

Since January 2012, Emirates has introduced services to eight new destinations: Rio de Janeiro, Buenos Aires, Dublin, Dallas, Lusaka, Harare, Liege and Seattle. It will also launch flights to Ho Chi Minh City in June, Lisbon and Barcelona in July, and Washington DC in September.

Emirates SkyCargo currently serves a route network of over 120 destinations from its Dubai hub, spanning six continents across the globe.

The Cargo Airline of the Year 2012 awards are organised by trade magazine Air Cargo News and attract votes from freight forwarders around the world. The awards are the only event where the British International Freight Association audits and approves the votes cast.

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